Data Protection Policy

54 bd's Privacy Policy

This document fully explains how the information we receive from you while you use 54 bd is collected, what it is used for, and how it is kept safe.

Last updated: January 2025

Table of Contents

  1. Introduction and Scope
  2. Data Collection
  3. Purpose of Data Use
  4. Data Storage and Security
  5. Data Disclosure and Third Parties
  6. Cookies and Tracking Technologies
  7. User Rights
  8. Protection of Minors
  9. Policy Changes
  10. Contact
1

Introduction and Scope

This privacy policy applies to the 54 bd platform. The policies described here apply equally to the 54 bd website, mobile application, and all related services. When you open an account, log in, or use any service on 54 bd, these policy terms automatically apply to you.

We believe that every user's personal information belongs to them. On that basis, 54 bd always maintains transparency in how it collects and uses data. This document works as a supplement to the Terms and Conditions, and reading them together gives you a full understanding of the legal framework of your relationship with 54 bd.

This policy has been prepared with Bangladeshi users in mind and follows the data protection guidelines in force in Bangladesh.

2

Data Collection

54 bd collects different types of information at different stages. These are set out by category below:

2.1 Registration Information

When opening an account, you are required to provide the following information:

  • Full name
  • Date of birth (for age verification)
  • Mobile number
  • Email address (where applicable)
  • Username and password

2.2 Identity Verification Information

To ensure secure transactions and for account verification purposes, 54 bd may request information from a national identity card or equivalent document. This information is collected solely for the purpose of confirming identity and is not used for any other purpose.

2.3 Transaction Information

Details of transactions related to the payment method used (bKash, Nagad, Rocket, or Upay) during deposits and withdrawals are recorded in 54 bd's system. The full PIN or password of any mobile wallet is never stored.

2.4 Automatically Collected Information

Certain technical information is automatically recorded while using the website or app:

  • IP address
  • Browser and operating system type
  • Device identification information
  • Time of site access and session duration
  • Which pages were visited
3

Purpose of Data Use

54 bd uses collected data only for specific and lawful purposes. These purposes are clearly stated below:

3.1 Account Management

Information is used to create, verify, and maintain your account. This information is also used for OTP verification to ensure login security and to detect unusual activity.

3.2 Service Delivery and Improvement

User data is analysed to deliver gaming and betting services without interruption, to improve platform performance, and to resolve technical issues.

3.3 Financial Transaction Processing

Relevant information is used to process deposit and withdrawal requests and to maintain transaction history. This information is also essential for fraud prevention and ensuring account security.

3.4 Customer Support

When providing support via 24/7 live chat and email, your information is used to identify issues quickly and provide solutions.

3.5 Promotional Communication

With your consent, 54 bd may send bonus offers, promotional information, and notifications about new services. You may request to stop receiving these communications at any time.

3.6 Responsible Gaming

As part of 54 bd's commitment to its responsible gaming policy, gaming behaviour is monitored. If harmful signs appear in a user's playing patterns, the necessary support is provided.

4

Data Storage and Security

54 bd takes the security of its users' data very seriously. The following technical and administrative measures are applied for this purpose:

4.1 Encryption and SSL Protection

All data transfers are encrypted using SSL technology. This means no third party can read or alter any data travelling between the website and the server.

4.2 Retention Period

Necessary data is retained while the account is active. When an account is closed, the minimum data required to meet legal obligations may be kept for a set period. After that, data is permanently deleted or anonymised.

4.3 Access Control

Only authorised staff can access user data, and each of them must follow a strict confidentiality policy. A log of every access to internal systems is kept.

4.4 Response to Security Breaches

If a data security issue occurs for any reason, 54 bd will notify affected users as quickly as possible and take the necessary steps to resolve the problem.

5

Data Disclosure and Third Parties

54 bd does not sell or transfer users' personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances below:

5.1 Service Providers

54 bd works with trusted partner organisations to deliver core services such as payment processing, technical infrastructure, and customer support. These organisations receive only the information needed for their designated task and are bound by confidentiality agreements.

5.2 Legal Obligations

54 bd may be required to disclose information in response to applicable laws in Bangladesh, court orders, or lawful requests from government authorities.

5.3 Fraud Prevention

To protect accounts and prevent fraud, security-related information may be shared with specific verification services where necessary.

5.4 Advertisers and Analytics Providers

54 bd may use third-party analytics tools that work with anonymised or aggregated data. It is not possible to identify any individual from this data.

6

Cookies and Tracking Technologies

54 bd uses cookies and similar tracking technologies to improve the experience of website and app users.

6.1 Types of Cookies

  • Essential cookies: Required to maintain login sessions and for core functionality.
  • Functional cookies: Remember your preferences and settings.
  • Analytics cookies: Used to understand how the site is used, which helps improve the service.

6.2 Cookie Controls

You can choose to accept or reject cookies from your browser settings. However, disabling essential cookies will prevent you from using some core features of the site.

7

User Rights

Every registered user of 54 bd has certain basic rights regarding their own information:

7.1 Right to Access

You may request to view the information 54 bd holds about you at any time.

7.2 Right to Correction

If your information contains any errors or is incomplete, you may request a correction. Some information can be changed directly in account settings; for other cases, contact customer support.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or the resolution of an ongoing dispute.

7.4 Right to Object to Processing

If you object to your information being used for marketing communications, 54 bd will act on that accordingly.

7.5 How to Exercise Your Rights

To exercise any of the rights listed above, contact the 54 bd customer support team. All requests are handled within a reasonable time. To find answers to more general questions about our services, read the FAQ.

8

Protection of Minors

All services on 54 bd are for persons aged 21 or over only. 21+ No one under this age is permitted to open an account on this platform, and no information is knowingly collected from minors.

Age verification is mandatory at registration. If a user opens an account with a false age and this is later proven, that account will be closed immediately and the related information will be removed from the system.

If a parent or legal guardian suspects that a minor in their care is using this site, please contact customer support immediately.

9

Policy Changes

54 bd may update this privacy policy from time to time. When changes are made, a revised version with a new date will be published on this page. For significant changes, registered users will be notified separately by email or app notification.

Continuing to use 54 bd after a change has been made will be considered acceptance of the revised policy. It is therefore recommended that you check this page regularly.

Before any change takes effect, 54 bd will give users a reasonable amount of time to read and understand the new policy. To learn more about 54 bd, visit the About Us page.

10. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact the 54 bd customer support team. We are able to assist in both Bengali and English.

 24/7 live chat is available

 Email: [email protected]

Replies are usually sent within a few hours.